O&P INsight Events

Top 10 Ways to Get and Keep Your Money

Effective patient intake and reimbursement management require a structured, proactive workflow that optimizes data accuracy, payer alignment, and compliance. A strong intake process begins with thorough verification of patient information and benefits, followed by applying robust Know Your Payer principles to anticipate requirements and reduce denials. Clear, empathetic patient counseling ensures transparency around financial responsibilities and treatment pathways. Efficient retrieval and management of medical records, supported by modern technology solutions (will reference AI), streamline operations and minimize administrative burden. To maintain regulatory integrity, teams must prioritize compliance at every step while implementing systematic follow‑up to track claims, documentation, and payer responses. When audits occur, a timely and organized audit response is crucial for maintaining revenue flow and avoiding penalties. Finally, continuous analysis and communication allow organizations to identify trends, optimize performance, and foster collaboration across clinical, financial, and administrative teams. Together, these components form a comprehensive framework for operational excellence and sustainable revenue cycle success.

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Many O&P clinics struggle with growing A/R, payer denials, and inconsistent cashflow—often without clear visibility into what’s driving the problem. This concise, educational webinar breaks down the most common revenue cycle challenges and highlights proven solutions that improve collections and reduce revenue loss.

Using a real-world O&P clinic case study, attendees will see how moving from in-house billing to an outsourced RCM model resulted in faster collections, reduced denials, healthier A/R, and significant financial impact.  The session will also introduce the Top 5 billing solutions O&P clinics can implement today—whether in-house or outsourced. Finally, we will walk through the AR Health Assessment, a structured review that O&P clinics uncover hidden risks, diagnose root-cause issues, and create a clear roadmap for improving cash flow and financial stability.

Learning Objectives

Identify common RCM breakdowns that impact cash flow and A/R

Review a real-world case study showing measurable RCM improvement

Understand theTop 5 billing solutions that drive faster collections

Evaluate the benefits of outsourcing RCM versus in-house billing

Learn how an AR Health Assessment uncovers risks and highlights areas for improvement