O&P INsight Events

Over the past four months, several important industry updates have emerged that may directly influence your business—ranging from coding revisions to policy changes. Join us for the Q1 Topics to Thrive webinar, where we will walk through the most impactful developments and what they mean for your organization.

During this session, we’ll cover key updates including recent HCPCS coding changes, the introduction of a new Medicare modifier, evolving Prior Authorization requirements, and important Knee Orthosis medical policy revisions. You’ll gain clarity on what’s changing, why it matters, and how to prepare.

Agenda

• Coding Updates – 15 minutes
• Medical Policy Updates – 15 minutes
• Industry Updates – 15 minutes
• Questions & Resources – 15 minutes

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Top 10 Ways to Get and Keep Your Money

Effectivepatient intake and reimbursement management require a structured, proactiveworkflow that optimizes data accuracy, payer alignment, and compliance. Astrong intake process begins with thorough verification of patient informationand benefits, followed by applying robust Know Your Payer principles toanticipate requirements and reduce denials. Clear, empathetic patientcounseling ensures transparency around financial responsibilities and treatmentpathways. Efficient retrieval and management of medical records, supported bymodern technology solutions (will reference AI), streamline operations andminimize administrative burden. To maintain regulatory integrity, teams mustprioritize compliance at every step while implementing systematic follow‑up to track claims, documentation, and payerresponses. When audits occur, a timely and organized audit response is crucialfor maintaining revenue flow and avoiding penalties. Finally, continuousanalysis and communication allow organizations to identify trends, optimizeperformance, and foster collaboration across clinical, financial, andadministrative teams. Together, these components form a comprehensive frameworkfor operational excellence and sustainable revenue cycle success.

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Many O&P clinics struggle with growing A/R, payer denials, and inconsistent cashflow—often without clear visibility into what’s driving the problem. This concise, educational webinar breaks down the most common revenue cycle challenges and highlights proven solutions that improve collections and reduce revenue loss.

Using a real-world O&P clinic case study, attendees will see how moving from in-house billing to an outsourced RCM model resulted in faster collections, reduced denials, healthier A/R, and significant financial impact.  The session will also introduce the Top 5 billing solutions O&P clinics can implement today—whether in-house or outsourced. Finally, we will walk through the AR Health Assessment, a structured review that O&P clinics uncover hidden risks, diagnose root-cause issues, and create a clear roadmap for improving cash flow and financial stability.

Learning Objectives

Identify common RCM breakdowns that impact cash flow and A/R

Review a real-world case study showing measurable RCM improvement

Understand theTop 5 billing solutions that drive faster collections

Evaluate the benefits of outsourcing RCM versus in-house billing

Learn how an AR Health Assessment uncovers risks and highlights areas for improvement