Lesleigh Sisson, the founder of O&P Insight, has been part of the orthotics and prosthetics profession since 1992. She started O&P Insight because she cares deeply about three things: helping people thrive in their professional lives, advancing the profession for patients & practitioners and leaving a legacy of lives impacted for the better. While she has always had a love of teaching and helping others, it was working in administrative and clinical support roles when Lesleigh recognized the desire to assist dedicated professionals working toward this common goal: providing excellent patient care while achieving the best possible health for the business. Lesleigh helps independent O&P practices to not only survive but also to thrive in today’s challenging and ever-changing healthcare environment with its demands for efficient work flow, revenue cycle solutions and successful compliance.
Curt Bertram is an ABC certified Prosthetist and Orthotist (CPO), Fellow of The American Academy of Orthotist and Prosthetists (AAOP) and has been in the profession since 1990. Curt is a past President of the American Board for Certification in Orthotics, Prosthetics, and Pedorthic (ABC) and the current chair for the American Orthotic and Prosthetic Association's Coding and Reimbursement Committee. He has travel both nationally and internationally presenting on pediatric orthotics, compliance, and clinical documentation. Curt works closely with clinicians on defensible documentation that will support medical necessity, policy coverage, and stand up to prior authorization or post payment audits. He also works with companies to write appeals to assist in reversing denials and recoupment of claw backs. Being able to protect revenue is the cornerstone in helping businesses thrive and enabling them to provide access to care for their patients. Curt is passionate about helping O&P business survive & thrive in todays healthcare environment.
Michelle Wullstein joined O&P Insight as a consultant specializing in Medicare compliance for Orthotics and Prosthetics. Michelle’s Medicare experience began in 2006 with Noridian Healthcare Solutions, a Medicare Contractor, working under both the Part B Physician’s and DME Medicare contracts. Michelle served as one of DME team’s O & P specialists working closely with O & P suppliers and medical review nurses to understand the intricate balance between Medicare compliance while operating an O & P business in today’s world. Michelle understands that O & P suppliers have a unique set of challenges they face compared to traditional DME suppliers and she finds great joy in helping businesses overcome these challenges to be successful.
Tiffany Duggin started as a Front Office Administrator in the O&P industry and joined O&P Insight in 2022 as a Revenue Cycle Specialist. She has used available education, resources, as well as trial and error to advance her skills with insurance prior authorizations and documentation compliance. The O&P industry helped Tiffany find her passion for helping people. She enjoys using her knowledge and industry wisdom to advocate for those with limb loss and limb difference to continue their journey on a different path.
Melissa Spranger joined O&P Insight in 2022 as a Director of Billing Services. Melissa’s billing experience in the O & P industry began in 2013 working from patient registration, insurance verification, prior authorizations, billing, to accounts receivable. Melissa’s experience in all aspects of the front end and billing administrative processes allows her to understand the unique challenges O&P suppliers face in today’s healthcare environment. Melissa finds great joy in tackling the complexities of billing O&P devices to help our clients get paid and stay paid.